Contact Us
Use this page to reach the editorial team at Best Social Casinos about anything you have read on freemontessori.org — a review you think is out of date, a question about how Sweeps Coins redemption works, a state-eligibility detail that no longer matches what an operator shows, or a suggestion for a platform we should research next. We answer reader questions in the order they arrive, and we read every correction notice carefully.
One thing to know before you write: we are an independent comparison site, not a sweepstakes operator. We cannot open, close, unlock or verify an account, adjust a coin balance, release a redemption, or override an operator's terms. For anything tied to your personal account, the operator's own support team is the only channel that can act.
What we can help with — and what we can't
| Write to us about | Go straight to the operator about |
|---|---|
| Errors or outdated details in a review or comparison table | Account verification (KYC) documents and status |
| How the dual-currency model works in general terms | A pending or declined prize redemption |
| Which states a platform appears to exclude, and where to confirm it | Missing Gold Coins, Sweeps Coins or free daily rewards |
| Suggestions for new sweepstakes casinos to research | Bonus terms you believe were applied incorrectly |
| Feedback on site usability, accessibility or broken links | Self-exclusion, cool-off or account closure requests |
| Media, partnership and advertising enquiries | Payment method failures or card declines |
How to get a useful answer faster
- Name the page you are writing about. A URL or the page title saves us guessing between similarly named reviews.
- Say which platform is involved — Spinblitz, Lone Star, Casino.Click or another site we cover.
- Tell us your state. Eligibility, age minimums and available redemption options differ across the US, and an answer that ignores your state is usually the wrong answer.
- Quote the specific wording you are querying, especially for promotional playthrough requirements, coin expiration dates or redemption minimums.
- Leave out personal data. We never need your ID, date of birth, account password, card numbers or copies of verification documents, and we would rather you did not send them.
Corrections: how we handle them
Sweepstakes promotions change often. A welcome bundle can be re-sized, a redemption threshold can move, and an operator can quietly add or drop a state without announcement. If you spot a gap between what we publish and what a platform's official rules or terms and conditions say, tell us and we will re-check the operator's own pages, update the entry and change the fact-check date shown on it. Where a claim cannot be verified from the operator's own materials, we remove it rather than soften it.
Our editorial ratings are exactly that — our own scores, set by the team and reviewed as part of this process. They are not customer-review averages, and they are not payout or RTP measurements. We do not publish "highest RTP" claims for individual titles unless a provider or operator states the figure itself, so if you have a screenshot of a published RTP that contradicts something on our site, that is genuinely useful to us.
How we fund the site
Best Social Casinos may earn a commission when a reader signs up with a platform through one of our links. That is how the site pays for itself. It does not buy position: our rankings and scores are set editorially, and a brand cannot pay to move up, to have a limitation removed, or to avoid being covered critically. Every recommendation here carries at least one drawback, including the top-ranked one, and if you think we have gone soft on a brand, that is a fair thing to email us about.
The platforms readers ask about most
Three names dominate our inbox. Here is the short version of why each sits where it does, and what we tell readers who write in about them.
Spinblitz — top-ranked, and the one with the biggest headline number
Spinblitz leads our list mainly on the scale and visibility of its promotional offering: the advertised welcome is 100 Million Gold Coins with the BLITZ JACKPOT. Read that the right way. Gold Coins are the play-for-fun currency and carry no prize value — they cannot be redeemed for cash or anything else. Only the sweepstakes currency is tied to prize redemption, and it comes with its own playthrough conditions, minimum thresholds and identity verification before any redemption is processed. The most common question we get about Spinblitz is why a huge Gold Coin figure did not translate into a redeemable balance; that is the model working as designed, not an error. The limitation worth stating plainly: a headline built on Gold Coins tells you very little about the value of the sweepstakes side, so check the official rules before you judge the offer.
Lone Star — the offer that splits both currencies out clearly
Lone Star ranks just behind on 9.9, and it earns that position with a welcome offer that states both currencies up front: up to 500k GC and 105 Free SC. For readers trying to understand the dual-currency model, that separation is the clearest teaching example on our list, because you can see the entertainment currency and the promotional sweepstakes currency as distinct things. Eligibility and the exact split usually depend on qualifying activity, so the "up to" matters. The drawback: a tiered welcome structure is harder to compare against a flat offer, and readers regularly email us because the amount they received was smaller than the headline. That is normal for tiered promotions — the operator's terms set the conditions, and we would rather you read them than take our summary as gospel.
Casino.Click — smaller offer, simpler to read
Casino.Click sits at 9.7 with a modest advertised welcome of 150 extra coins and 10 free spins. It is on this page because it comes up constantly from readers who want a low-commitment way to see what a sweepstakes platform actually feels like before deciding whether to spend anything. Free spins are typically limited to specific titles and carry their own conditions, so check which games qualify. The honest limitation is the size: next to the top two, the headline is small, and anyone chasing promotional volume will find it thin.
Where the rest of the list sits
| Platform | Editorial rating | Advertised welcome offer |
|---|---|---|
| SplashCoins | 9.5 | 200% welcome offer |
| Free Spins | 9.5 | 950,000 GC + SC 75 + 20 free spins on Gorilla Slot |
| Lucky.me | 9.3 | 40,000 GC and 40 free SC welcome bundle |
| Crown Coins | 9.1 | 150% welcome bonus |
| Crash Duel | 9.1 | 200,000 GC + 100 free SC |
| Spree | 9.0 | 25,000 GC welcome offer |
| Mr Goodwin | 8.7 | 125,000 free coins on sign-up |
All offers are as advertised by the operator and subject to their official rules. Availability, amounts and conditions change, so confirm on the operator's site before signing up.
Money questions we answer most often
Nobody is required to buy anything. Sweepstakes casinos run on a promotional model, and legitimate operators provide a no-purchase-necessary route to obtain sweepstakes entries — commonly a mail-in alternative method of entry set out in the official rules, alongside daily login rewards, social promotions and periodic free coin drops. That free route is the legal backbone of the model, not a footnote, and any platform that hides it deserves scepticism.
Where readers do choose to buy, they are buying Gold Coin packages. The sweepstakes currency that is tied to prizes is included as a promotional extra, not sold. The practical points we explain most often:
- Paying in. US platforms commonly support debit cards, ACH or online bank transfer, and some online payment providers; availability varies by operator and by bank, and card issuers sometimes decline these transactions.
- Getting paid out. Redemption usually runs to a bank account via ACH, or in some cases to a gift card option, depending on the operator.
- Thresholds. Most platforms set a minimum sweepstakes balance before redemption is allowed, and a playthrough condition on promotional coins before they become eligible.
- Verification first. Expect KYC before a first redemption: government-issued photo ID, sometimes proof of address, and details that match the account name.
- Timing. Processing times vary by operator and method, and review can add days. We do not publish "instant" claims, and you should treat any operator that does with caution.
- Tax. Prize redemptions may be taxable under federal and state rules. Keep records, and consult official guidance or a tax professional if the amounts are meaningful to you.
We cannot check an individual redemption or chase a payment for you. Contact the operator's support team, keep a written record, and if it is unresolved, ask them for their formal complaints procedure.
What these platforms actually offer
The libraries across our list follow familiar categories. Slots are the bulk of it — classic three-reel styles, feature-heavy video slots, and progressive jackpot titles where a shared pool builds across players. Volatility matters more than most readers expect: high-volatility slots pay less often and more unevenly, which changes how a modest coin balance behaves. Table-style games cover blackjack, roulette and poker variants, and some platforms run live dealer rooms streamed with a human host. There are also instant-win and crash-style games — Crash Duel's name gives away where its emphasis sits. Outcomes in all of these are determined by chance, and no strategy changes that.
Beyond the core library, most operators on this list run seasonal promotions, leaderboard tournaments and loyalty tiers, plus daily free coin rewards that let you keep playing without buying. Mobile matters here: these platforms are built for short sessions on a phone, usually through a browser or a dedicated sweepstakes casino app, and the experience is generally where the design effort has gone.
Legal standing, eligibility and age
Sweepstakes casinos are not real-money online casinos and should not be described as one. They operate under promotional sweepstakes rules rather than a state gambling licence, which is why the free entry method exists and why the two currencies are kept separate.
Availability varies by state. Some states are served by most operators, some have restricted or acted against sweepstakes platforms, and some operators exclude states voluntarily on legal-risk grounds. Laws in this area change frequently. We cannot tell you that a given site is legal for you to use — check the operator's eligible-state list and terms, and look at your own state's current position if you are unsure.
Age minimums differ too: many operators accept players aged 18 and over, while some require 21, either across the board or in specific states. Expect geolocation checks at sign-up and before redemption. Everything on freemontessori.org is written for adults of legal age.
If play has stopped feeling like entertainment, our responsible gaming resources cover deposit limits, self-exclusion, blocking software and independent support organisations. For the rules governing use of this site, see our terms and conditions, and you can read more about who we are and how we work on the about us page.
Common questions about contacting us
Can you get my redemption released?
No. We have no access to any operator's systems. Contact the platform's support team directly, ask what is outstanding on your verification, and request their complaints procedure in writing if the answer is unsatisfactory.
Will you tell me whether a site is legal in my state?
We will point you to what the operator publishes and explain how state-level availability works, but we do not give legal advice and will not tell you a site is definitely legal for you. Check the operator's eligible-state list and your state's current rules.
How quickly do you reply?
We aim to work through reader mail in the order received. Corrections with a specific page reference and a link to the operator's own terms move fastest, because they are the quickest to verify.
Do you accept payment for a better review?
No. We may earn commission on sign-ups made through our links, and that arrangement has no bearing on ratings, ranking or the limitations we publish. Partnership enquiries are welcome, but they are handled separately from editorial.
Can you add a platform I like?
Send it over with the name and where you found it. We research suggestions against the same criteria as everything else, and a suggestion is not a guarantee of coverage.
Before you write in
If your question is about a specific offer, the operator's official rules will usually answer it faster than we can — that document sets out eligibility, the no-purchase entry route, playthrough conditions, coin expiration and redemption minimums. If your question is about our judgement, our accuracy or something we have missed, that is exactly what this page is for. Tell us the page, the platform and your state, and we will take it from there.